Service desk replacement
Out of the box, the core can replace a surprising amount of Zendesk or ServiceNow-style intake, queueing, casework, and follow-up without custom code.
The SaaS-replacement platform
Shared system for teams and agents. Official CLI + GraphQL surface.
First replacement targets
Every SaaS tool you replace is money saved and attack surface removed. Move Big Rocks is strongest when it replaces fragmented tool stacks where the cost is high, the security exposure is real, and too much context is spread across disconnected systems. Good first deployments have visible ownership, repeated intake, meaningful follow-through, and a champion who is tired of paying five vendors for what should be one system.
Table of contents
Jump directly to the part you need.
How to choose a first deployment
A good first deployment is a workflow people already feel is messy. That creates fast proof without requiring the platform to replace everything at once.
Concrete first targets
Some of these are strong out of the box, and some get deeper with extensions. Together they show the kinds of tool stacks Move Big Rocks is meant to replace.
Out of the box, the core can replace a surprising amount of Zendesk or ServiceNow-style intake, queueing, casework, and follow-up without custom code.
Structured forms, routing, and durable follow-through can replace Formstack-style intake plus the handoffs that usually spill into email and spreadsheets, and many approval or requisition flows stop there without needing extension code.
Turn private Markdown, concept specs and instances, prompts, and templates into governed workspace surfaces other people and agents can use safely.
Unify role intake, candidate workflows, hiring knowledge, and interview follow-up on one shared base, then add deeper ATS capability through extensions when needed.
Add Sentry-style ingest, issue grouping, and remediation loops through bounded extensions without making error work a separate island.
Add Plausible or Google Analytics-style ingestion and follow-up through extensions while keeping review and action on the same shared base.
Create internal portals and bounded request surfaces without standing up a separate app stack.
Use agents to summarize, classify, or draft next steps while humans keep the approvals that matter.
Adoption path
Adoption usually works best when it moves through a steady sequence instead of a big-bang replacement.
How agents help
Agent leverage goes up when the system has durable shared context and visible shared state. That is why Move Big Rocks is agent-ready without being anti-human.
Agents can inspect the site, docs, CLI, and resources and recommend whether the system fits the team.
Agents can propose a minimal first deployment and map existing tools, Markdown systems, and concept-driven workflows onto the shared primitives.
Agents can summarize queue work, draft follow-ups, and connect knowledge to active work.
Agents can help decide whether a missing capability belongs in core usage, a new workflow design, or a bounded extension.
References
Each link goes to the next authoritative page, reference, or support surface.
Move Big Rocks
Start from /agents, use
/docs/cli as the official product
tour, inspect /resources for
source and proof, and review /security
before making deployment or data-handling decisions.